Ways to pay
Payment options.
We make it easy to take care of your balance. Choose the payment method that works best for you.
Online portal
Pay securely from any device, 24 hours a day, 7 days a week. Our online portal accepts all major credit and debit cards.
Coming soon
Phone payment
Call your clinic during business hours to make a payment over the phone. Our billing staff can process credit, debit, or check payments by phone.
In person
Visit the front desk at any of our clinic locations to pay your balance with cash, check, or card. No appointment is needed for billing visits.
Send a check or money order to the clinic address listed on your statement. Please include your account number on the memo line for accurate processing.
Good to know
Payment FAQ.
Do you offer payment plans for larger balances?
We understand that medical expenses can add up. Contact your clinic's billing team to ask about a payment plan for your balance.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, personal checks, money orders, and cash. Payments can be made by phone, in person at any clinic location, or by mail. Online payment is coming soon.
What if I am experiencing financial hardship?
We believe no one should forgo necessary medical care due to financial concerns. If you are experiencing hardship, please speak with our billing team. We will work with you to find a manageable path forward, whether that means an extended payment plan, a reduced rate, or connecting you with community assistance resources.
When is my payment due?
Payment is due upon receipt of your statement. If you have insurance, your statement will reflect any remaining patient responsibility after your plan has processed the claim. If you need additional time, contact us before the due date to arrange a payment plan.
Talk to a person
Questions about your bill?
Our billing team is available during regular business hours at each clinic location. Call us directly and we will be happy to walk you through your statement.
Southwest Freeway
Houston, TX
A note about your insurance statement
Care at our clinics is provided by independent medical practices. Your insurance statement — the Explanation of Benefits (EOB) — lists the practice for each visit: Lifeline Urgent Care for urgent care and Hybrid Primary Care PC for family medicine. This is normal and does not affect your coverage or your bill.